April 11th at 9:30 AM – NEFA Franchisee Performance Summit 2017
This is a must-attend event for all franchise industry professionals and franchisees who are interested in learning and sharing best practices in franchisee performance, engagement and support.
March 16th at 4:00 PM – Webinar
NEFA is excited to bring you our first webinar. We are honored to have Greg Nathan be our presenter for this webinar.
November 9th at 3:00 PM – The Ultimate NEFA Event of the Year!
Please join us for an afternoon/evening of fun, food, networking, and learning as NEFA takes over Dave & Bruster’s in Woburn. This meeting will have a little something for everyone! We’ll kick off at 3 PM with a packed agenda…
October 26th from 11m-2pm – Verbal Branding for Your Brand
Presented by Stephen Melanson
March 9th from 5pm-8pm – Google Event
This may be our best meeting yet! Google is planning on giving us a great presentation regarding new methods and technology that we can use to grow our businesses. We will also have another special guest, Tentacle 360 CMO Lou Imbriano is going to share franchise relationship strategies based on his experience when he was CMO for the New England Patriots…..The greatest New England franchise!
February 29th from 6pm-9pm – Winter Networking Event
New England Restaurant Networking’s Winter Event at the New England Restaurant Networking’s Winter Event to give back and benefit a MRA Educational Foundation Scholarship.
January 20th from 5pm-8pm – After the Holidays Party
Our After the Holiday’s Party is sponsored by Uno’s!
November 17th from 11am-2pm – What Franchisees and Franchisors Need to Know
The NLRB’s recent decisions are signaling a new era for U.S. business owners and one that could have far-reaching negative impact for franchisors. If certain businesses can be deemed joint employers, then the consolidated employee numbers rise sufficiently to be unionized.
October 22nd from 4-7pm – Oktoberfest
We are excited to bring to you our first Oktoberfest celebration sponsored by PORTLAND PIE COMPANY of Reading, MA.
September 17th, 2015 from 4 pm – 7 pm: How to run a successful franchisee convention
Learn from case studies of three leading franchise brands The Dwyer Group, Häagen-Dazs ice cream shops and 30 Minute Hit – companies who have held events of all sizes including over 1000 attendees, 200 attendees and 50 attendees respectively.
June 9, 2015 from 11 a.m. to 2 p.m: Symposium for new franchisees
The “You’re a Franchisee, Now What?” event will take place on the campus of Babson College in Wellesley, MA on The program will include a lunch buffet and scheduled networking opportunities.
View photos from the event here.
Thursday, March 5 from 11 AM – 2 PM: Financing for Franchisees Panel
Panel included Edith Wiseman (click for bio), Rocco Fiorentino, Benetrends Financial; Kathleen Kelly, Radius Bank; Mike Rozman, Boefly and a representative of FRANdata. Evan Hackel, Ingage Consulting will moderate the panel.
View photos from the event here.
Thursday November 6th, 1130am – 2pm: Franchise Development – Best Practices
Panelist discussion regarding the following:
- Franchise sales process and growth strategies
- Lead generation – What’s working and what isn’t working (Search engine optimization? Paid search? Directories and portals?)
- How to manage the leads you have coming in and the best way to sort through these leads to find the best candidate for your system
- Validation…Why it’s so important to the growth of your system
Wednesday October 1st, 5:00pm – 9pm: Franchise Relationship Laws – Do they Help or Hurt???
An Informed Panel Discussion of the Proposed Massachusetts, New Hampshire and Maine Legislations. YOU can’t afford to miss this meeting!
Tuesday June 10th, 4:30pm – 8pm: Social Media and Your Brand
Social media expert panelists included Lew Sabbag, Business Plus One, Abbie McGilvery, Portland, Maine Chamber of Commerce; Ralph Burns, Antares Enterprises; and David DeBlasio, DeBlasio New Media Marketing. Bruce Wildes of The LMC Group moderated the panel.
Thursday April 29th, 11am – 1pm: Strengthening the Franchisor/Franchisee Relationship
Eric Stites of Franchise Business Review and Evan Hackel of Ingage Consulting will co-host a panel discussion of franchisors and franchisees on this important topic.
Thursday November 7th, 11am to 1pm: All Aboard. Get your franchisees onboard with onboarding best practices
Discussion was led by Evan Hackel, President of Ingage Consulting and a 30 year veteran of the franchise industry. Panelists from the franchise community included Ryan Rabideau, Franchise Consultant, MaidPro; Steven Rafky, CEO, Padgett Business Services; and Diane Danielson, Chief Platform Offer, Sperry Van Ness International. Paul Rocchio of the International Franchise Association will also participate. This is a highly interactive program.
Thursday September 12th, 11 AM – 1 PM: PsychoEconomics Revealed
“PsychEconomics” – a phrase coined by Bruce Wildes, franchise consultant and manager, is the economics of focusing on growing more profitable from existing customer relationships compared to acquiring new ones. The active process is leveraged by today’s environment of social media and mobile devices.
Thursday, May 2nd – 6:15 PM - Ingage Consulting Franchise Ops Cocktail Party
Tuesday April 9th, 1 PM – 5 PM: Franchise Relations Summit
If you have ever been frustrated with trying to get franchisees engaged – focused on building and growing their businesses – or simply to follow your proven franchise system, this workshop is a must-attend event. Here from executives and franchisees of Padgett Business Services, Uno Chicago Grill, MaidPro, FocalPoint Coaching and many other leading franchise brands.
Sunday March 24th – Tuesday March 26th: Knowledge Share Winter Conference
Knowledge Share is for leaders in the franchise industry to work together and share their knowledge and expertise to help overcome the major problems and difficulties that franchise owners, franchisees and franchise suppliers face.
Thursday, December 6, 11 a.m. – 1 p.m: Veterans well vetted for franchising. Vet Fran program outlined at New England Franchise Association.
Karen Powell, the CEO & Founder of Décor & You, outlined the IFA’s VetFran program. In addition, Greg Lavelle, a US Navy veteran, who participated in the IFA’s VetFran program also spoke about how the program has helped him get into franchising with Action Coach and Express Personnel.
Wednesday, September 5th, 2012: 11:00 am – 1:00 pm: ”The best practices in the areas of franchise support & training.”
Chuck Puckett, Director of Field Learning, Dunkin’ Brands, and Bill Buckley, Member of NEFA and President of Coffee News.
Tuesday June 12, 2012: 11:30 – 2:00 pm: “7 Secrets of Dynamic Franchise Cultures”
Susan Black-Beth, COO, SuperWash
Tuesday March 13, 2011: 11:30 am – 2:00 pm: “The State and Future of Franchising.”
A panel discussion featuring three New England-based franchise leaders.
+ Steve Rafsky, CEO, Padgett Business Services
+ Sharon Diminico, Founder & CEO, The Learning Express
+ Scott Colabuono, CEO, Fantastic Sams
Tuesday September 13, 2011: 5:30 pm – 9:00 pm: “Cha Ching. Access to Credit Crisis and Online Lending Trends.”
Brian O’Boyle, BoeFly.
Tuesday May 10, 2011: 5:30 pm – 9:00 pm:
Stephen Caldeira, President, International Franchise Association (IFA).
Tuesday March 8, 2011: 5:30 pm – 9:00 pm: “Verbal Branding”
Stephen Melanson, Melanson Consulting.
Tuesday January 18, 2011: 5:30 pm – 9:00 pm: “Best Practices of the Top Rated Franchisors: It’s not That Difficult”
Ed Teixeira, FranchiseKnowHow, LLC.
Tuesday November 9, 2010: 5:30 pm – 9:00 pm: “Franchising Public Policy & Government Relations Updates”
David French, International Franchise Association (IFA).
Tuesday May 11, 2010: 5:30 pm – 9:00 pm: “Revitalize Your Franchise Recruitment: 5 Surefire Ways to Drive System Growth”
Steve Olson, Franchise Update Media Group.
Tuesday Mar 9, 2010: 5:30 pm – 9:00 pm: “Positioning Your Franchise For Growth in the Coming Decade”
Lynette McKee, CFE, Checkers Drive-In Restaurants, Inc.
Tuesday Jan 12, 2010: 5:30 pm – 9:00 pm: “How to Network with Impact”
Jim Ayraud, Next Level, Inc.
Tuesday Nov 17, 2009: 5:30 pm – 9:00 pm: “Negotiation Skills for the Franchised Business”
Stephen Frenkel, Mediation Works, Inc.
Tuesday Sep 15, 2009: 5:30 pm – 9:00 pm: “Search Engine Optimization: The new marketing frontier for franchise organizations”
Roland Lacey, MediaRight Technologies
Tuesday May 12, 2009: 5:30 pm – 9:00 pm Dick Rennick, Team Rennick, Palm Springs, CA
March 10, 2009: Mary Jo Larson, Publisher, Franchise Times, Minneapolis, MN
January 13, 2009: ”Best Practices for a Successful Franchise System” Presented by Joe Mathews,
Franchise Performance Group
January 15, 2008: “Ideas, Tactics, and Tips to Grow your Company”
Peter Birkeland, Ph.D. Peter Birkeland Consulting Chicago, Illinois
Sept 16, 2008: NEFA Presents: “Identifying and Selecting High Performance Franchisees”, a panel discussion on awarding your franchise to the best candidates.
Panelist: Fred Berni, Dynamic Performance Systems Ontario, Canada
Craig Slavin, Franchise Navigator Chicago, Illinois
Moderated by: Jim Coen
Sponsored by: IRA Rollover Solutions
Nov 18, 2008: NEFA Presents: Franchise Financing: Keys to Success in the Current Economic Climate
Panelist: Anne Rice Hunt, Finance Chief, U.S Small Business Administration;
Barbara Arena, CIT Small Business Lending, Senior Regional Account Manager;
Tom McDonald, IRA Rollover Solutions;
Moderated by: Constantine (Dean) Fournaris, Partner, Wiggin and Dana,
Sponsored by: Wiggin and Dana
November 13, 2007: Good News, Bad News Expert Media Panel Sponsored by: Law Offices of Suzanne C. Cummings & Associates, P.C.
A positive headline can drive new customers to your franchise. A negative story can be tragic to your bottom line.
NEFA explored this important topic with a panel of media experts:
- Ben Cerrone, CEO, Let’s Talk Franchise,
- Martin Desmarais is the Editor of IndUS Business Journal
- Jon Chesto is the Business Editor of Patriot Ledger
- Greg Porell is the Publisher of the South Shore Senior News
Mark is a managing partner of Franchise Outsource, a national Franchise Development Company assisting franchisors in building effective sales processes, franchise development strategies, and franchise recruitment advertising. In addition Marc is the President of Marc A. Kiekenapp & Associates.
George Naddaff, CEO, Know Fat, considered by many to be the Guru of Franchising in America, specializes in the development and marketing of franchise concepts. As a man frequently featured in leading business publications like Forbes, Inc., Success, Entrepreneur, The Wall Street Journal, and in numerous trade publications, he is a recognized franchise visionary.
“Satisfaction is Everything! How Franchisee Satisfaction Drives the Bottom Line” Eric believes, franchisee satisfaction, or what he calls “The Happy Factor” is the most important thing to consider before buying any franchise. Franchise Business Review is a national franchise market research firm that performs independent surveys of franchisee satisfaction and franchise buyer experiences.
November 2006: Mary Tomzack President, FranchiseHelp, Inc.
Mary E. Tomzack is the President and Founder of FranchiseHelp, Inc. FranchiseHelp is unique in franchising because it services the entire franchise marketplace: potential and current franchisees and franchisors, suppliers to franchises, and investors. Mary is a noted franchise expert and the author of Tips & Traps When Buying a Franchise, first published in 1994, revised in 1999, Source Book Publications. Everyone attending the NEFA Meeting will receive a complimentary copy of her book. Ms. Tomzack is often interviewed for franchise articles in publications such as The New York Times, “Franchise World” and “Entrepreneur Magazine.” In addition, she was a part-owner in two franchised businesses.
September 2006: Panel Discussion on Mediation & Arbitration, Panelist Featured:
Nancy Connelly; Mediation Works Incorporated
Susan Hanmer Farina; Mediator-Arbitrator
Arthur Pressman; Nixon Peabody LLP
Sponsored by: National Franchise & Business Opportunities Show Boston
Susan H. Farina, Esq. mediates and arbitrates franchise and commercial disputes and formerly represented franchisors and franchisees in litigation, arbitration and mediation.
Franchise Times is a highly regarded, business-trade publication known for its extensive editorial coverage of both franchisor and franchisee issues. Franchise Times Corp. inherited Nancy in 1998 when it bought Franchise Times from Crain Communications and Continental Franchise Review, a Denver-based newsletter Nancy edited. She became Franchise Times’ managing editor in 2002.In addition to the 10-times a year magazine, the company produces Franchise Times Online, geared exclusively for the potential franchise buyer to become better informed about the process of purchasing a franchise and what it takes to successfully run a small business. Nancy will talk about what’s hot in franchising, what the future holds and lessons learned from franchising’s past. She’ll also address ways companies and individuals can tap into the media’s short-little attention span, and how to generate positive press and handle negative press.
March 2006: Joe Matthews President, Franchise Performance Group
The Franchise Performance Group (formerly the Franchise Coaching Company) is a cutting-edge franchise consulting firm dedicated to helping franchisors win by improving the performance levels of both franchisors and franchisees. Joe Mathews, founder of the Franchise Performance Group, is a highly rated speaker on topics relating to franchising and performance. The topic will be: “Building Peak Performing Franchisees”
January 2006: Robert L. Purvin, Jr. AAFD Chairman/CEO
The AAFD is a national non-profit trade association representing the rights and interests of franchisees and independent dealers throughout the United States. The AAFD was formed by Declaration of Trust in May of 1992 with the original mission of “Bringing Fairness to Franchising.” As the AAFD has expanded and evolved, and as many fine franchising companies have stepped forward to contractually embrace the promise of Win-Win Franchising, the AAFD’s mission has expanded, but can be succinctly stated as follows: To define, identify and to use marketplace solutions to promote Total Quality Franchising.